Globbing LLC
Senior IT Generalist
Yerevan October 16
Job description
411 views
Office-based
Full-time
Senior
We seek a highly motivated and results-driven Senior IT Generalist with a strong sense of extreme ownership. This critical role involves both hands-on technical execution and operational management to ensure the stability, security, and peak efficiency of all internal network systems, hardware, and workstations.
Requirements
- Providing remote and on-site support
- Diagnosing and resolving complex, hardware and software issues across the entire technology stack
- Leading the planning, configuration, and deployment of new infrastructure
- Managing vendor relationships
- Ensuring the service level agreements (SLAs) are met and service uptime is maximized.
- Implementing and monitoring backup and disaster recovery procedures for key internal systems.
- Act as the technical lead for junior IT staff and helpdesk personnel, assisting with escalated issues and guiding their technical development.
Responsibilities
- At least 4 years of experience in a technical support position
- Exceptional written and verbal communication skills, with the ability to clearly explain technical issues to non-technical staff.
- Strong sense of accountability and "Extreme Ownership”
- Proven ability to lead and mentor junior technical staff and manage tasks delegated to others.
- Ability to manage competing priorities and projects independently.
- Demonstrated ability to document procedures and maintain IT knowledge bases.
- Deep knowledge of network concepts and protocols
- Problem-solving skills (no problem is unsolvable)
- Experience in a formal team lead, project lead is a significant plus.
Specialty
Systems Administartion
Systems Operations
Network Administration
Required skills
Linux system administration
Preferred skills
Cloud Computing
Not sure if you should apply?
Many people don't apply because they're not 100% qualified, If you match at least 60% of the requirements, we encourage you to apply. 🙌
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Globbing LLC
Transportation & Logistics
Globbing is an international corporation uniting 12 countries. Currently, the company operates in Armenia, Kazakhstan, Uzbekistan, Kuwait and carries out deliveries from 8 countries. It is constantly on the path to global expansion. The world-famous ABC News and NBC News recognized the brand as a mega-successful startup.
Size
201-500
