This page looks better in the app
Jellyfish company logo - Guest Relation Manager job offer
Jellyfish

Guest Relation Manager

Yerevan
May 15

Job description

877 views
Full-time
Remote
Office-based
Hybrid
Middle
Senior

We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they have an exceptional guest experience.

Requirements

  • We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they have an excepCoordinate and manage communication between guests and staff
  • Handle the arrival and departure of guests
  • Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
  • Assign tasks appropriately and implement control schedule daily
  • Appraise team’s performance and produce reports
  • Implement plans to improve customer satisfaction
  • Inform guests about updates of services

Responsibilities

  • At least 2 year of working experience in the Hospitality Department
  • Excellent customer service skills
  • Great leadership skills
  • Knowledge of CRM systems
  • Knowledge of Armenian, English and Russian languages;
  • Excellent organizational and time-management skills

Specialty

Customer Support Representative
Customer Service Manager

Required skills

Multitasking
Support
Not sure if you should apply?
Many people don't apply because they're not 100% qualified, If you match at least 60% of the requirements, we encourage you to apply. 🙌
Similar offers
Flash Petrol
Flash Petrol
Կին լիցքավորող բենզալցակայանում
InternJunior
View
Flash Petrol
Flash Petrol
Վաճառող-գանձապահ
InternJunior
View
Flash Petrol
Flash Petrol
Հաճախորդների սպասարկման մասնագետ
JuniorMiddle
View
Flash Petrol
Flash Petrol
Լիցքավորող-օպերատոր
JuniorMiddle
View
Share this job on your social media platform!
Jellyfish logo
Jellyfish
Entertainment
Ի՞նչ ենք մենք անում Ջելիֆիշը փոխում է մեր իրականության սպասարկման ստանդարտները, վերացնում արձակուրդներին՝ Հայաստանից դուրս մեկնելու անհրաժեշտությունը: Ջելիֆիշը երաժշտությամբ պատմում է մշակույթների մասին, մատուցում է աշխարհի համերը իր խոհանոցով ու պարզապես կիսվում է երջանկության իր բանաձևով:
Size
51-200