M-One
Customer Support Onboarding Specialist
Yerevan December 15
Job description
1546 views
Office-based
Full-time
Middle
Senior
We're seeking a talented Customer Support Onboarding Specialist to join our growing team. If you're passionate about delivering outstanding customer experiences and have expertise in guiding clients through seamless onboarding processes, we'd love to hear from you. Join us in our mission to support innovative digital solutions!
Requirements
- Excellent verbal and written English communication skills
- Strong interpersonal skills with the ability to build rapport with business clients
- High level of computer literacy (web platforms, mobile apps, CRM systems)
- Ability to clearly explain app features, benefits, and onboarding steps to non-technical users
- Strong attention to detail to ensure accurate data entry and account setup
- Confident presentation and demonstration skills (video calls, screen sharing)
- Problem-solving mindset with the ability to address client questions and concerns
- Customer-focused approach with a professional and friendly attitude
- Ability to follow onboarding procedures, guidelines, and compliance requirements
- Basic technical troubleshooting skills related to apps and web platforms
Specialty
Customer Support Representative
Customer Success Manager
Implementation Specialist
Customer Support Engineer
Customer Service Manager
Required skills
Support
Benefits
Staff Referral Program
Days Off
Sick Leaves
Free Language Courses
Not sure if you should apply?
Many people don't apply because they're not 100% qualified, If you match at least 60% of the requirements, we encourage you to apply. 🙌
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M-One
Software & IT Services
M-One is a software design and development company, specialized in Web and Mobile development. The company was established in 2019 and since then has been cooperating with different successful international companies, helping them to create their online platforms from scratch and supporting those platforms during their lifetime.
Size
11-50