Service Manager

Category
Engineering
Employment type
Full-time
Office-based
Work level
Middle
Senior
Location
Yerevan

Job description

We are seeking a highly skilled and experienced Service Manager to join our team at Garage Masters' Mall.

As a Service Manager, you will be responsible for overseeing the day-to-day operations of our 47 automotive service stations. You will ensure that all services are performed efficiently and to the highest quality standards.

Requirements

- Bachelor's degree in Engineering or a related field

- Minimum of 3 years of experience in automotive engineering or service spheres

- Strong knowledge of automotive technology and industry trends

- Excellent problem-solving and analytical skills

- Ability to determine priorities and manage multiple projects simultaneously

- Proven track record of building and maintaining relationships with clients and stakeholders

- Excellent communication and presentation skills

- Strong organizational and time management skills

Responsibilities

- Cooperate with stakeholders to ensure that service operations are running smoothly

- Build and maintain relationships with customers to understand their needs and provide personalized service solutions

- Oversee the maintenance and repair of service equipment and tools

- Stay up-to-date on the latest automotive technologies and industry trends

- Monitor and analyze service performance metrics to identify areas for improvement

- Handle customer escalations and resolve any issues or complaints in a professional manner.

Specialty

Automotive Engineering

Required skills

Ability to develop & build relationships
Ability to determine priorities
Ability to deal with new technologies

Benefits

TEAMBUILDING AND CORPORATE EVENTS
6 DAY OFF
KNOWLEDGE SHARING CULTURE
FREE PARKING
COMPANY PERFORMANCE-BASED BONUSES
NO DRESS CODE
Not sure if you should apply?
Many people don’t apply because they’re not 100% qualified, If you match at least 60% of the requirements, we encourage you to apply. 🙌
Garage Masters' Mall logo
Garage Masters' Mall
Corporate Services
Garage Masters' Mall is the only one specialized automotive trade and service mall in Armenia. Our main goal is to make car care enjoyable by combining it with shopping, fitness and entertainment.
Size
11-50
Type
Product

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