Job description
Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
Requirements
Interpersonal Skills and Communication
- Customer Service Orientation
- Teamwork
- Interpersonal Skills
- English Language Proficiency
Personal Attributes
- Dependability
- Presentation
- Positive Demeanor
- Stress Tolerance
- Adaptability/Flexibility
Responsibilities
- Address guests' service needs in a professional, positive, and timely manner.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
- Pick-up trays and clean tables as needed to ensure a clean dining area.
- Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
- Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
- § Retrieve and deliver food and beverage orders in a timely manner.
Skills & expertise
Required skills
- Communication Skills
- Attention to details
- Team player
- Multitasking
Preferred skills
- Ability to work under pressure
- Professional telephone manners
- Reliability
Specialty
- Receptionist
- Waitstaff
