F&B Service Expert

Job description

1432 views

Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Requirements

Interpersonal Skills and Communication

Customer Service Orientation
Teamwork
Interpersonal Skills
English Language Proficiency

Personal Attributes

Dependability
Presentation
Positive Demeanor
Stress Tolerance
Adaptability/Flexibility

Responsibilities

Address guests' service needs in a professional, positive, and timely manner.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
Pick-up trays and clean tables as needed to ensure a clean dining area.
Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
§ Retrieve and deliver food and beverage orders in a timely manner.