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F&B Service Expert

Category
HoReCa, Travel
Employment type
Full-time
Remote
Office-based
Hybrid
Work level
Junior
Location
Yerevan

Job description

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Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Requirements

Interpersonal Skills and Communication

  • Customer Service Orientation
  • Teamwork
  • Interpersonal Skills
  • English Language Proficiency

Personal Attributes

  • Dependability
  • Presentation
  • Positive Demeanor
  • Stress Tolerance
  • Adaptability/Flexibility

Responsibilities

  • Address guests' service needs in a professional, positive, and timely manner.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
  • Pick-up trays and clean tables as needed to ensure a clean dining area.
  • Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
  • Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
  • § Retrieve and deliver food and beverage orders in a timely manner.

Specialty

Receptionist
Waitstaff

Required skills

Communication Skills
Attention to details
Team player
Multitasking

Preferred skills

Ability to work under pressure
Professional telephone manners
Reliability
Not sure if you should apply?
Many people don’t apply because they’re not 100% qualified, If you match at least 60% of the requirements, we encourage you to apply. 🙌
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Armenia Marriott Hotel
Recreation & Travel
To be the world's favorite travel company
Size
51-200

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