Administrative Assistant
Job description
Car&Van rent a car is looking for an active and communicative Administrative Assistant interested in the sector of hospitality and tourism with a good command of English and Russian languages to deal with the tourists and foreigners visiting Armenia and interested in car rentals, to provide customer service by greeting and assisting tourists/customers and to respond to their inquiries.
Work-week: 5 days, 09:00 - 19:00.
Requirements
- At least a bachelor's degree;
- Excellent verbal and written communication skills in English, Russian and Armenian languages;
- Computer literacy with a good knowledge of Microsoft Excel and Word;
- Ability to work in a team;
- Problem-solving skills;
- Excellent communicational skills;
- Strong customer service skills;
- High sense of responsibility.
Responsibilities
- Dealing with customer and tourist inquiries about the availability and pricing of vehicles;
- Taking reservations and explaining terms of the rental agreement to the guests and tourists renting vehicles, issuing it;
- Answering phones, discussing rental conditions with foreigners/tourists and taking customer information;
- Completing paperwork, taking payments;
- Dealing with daily trilingual E-mail correspondence re car rental bookings;
- Advising tourists visiting Armenia the sightseeing itineraries or historical places they may drive all around Armenia;
- Providing a hospitable welcome to all the customers, foreigners and tourists visiting the office;
- Carry out other job-related assigned tasks.
Specialty
Required skills
Benefits
