--- title: "Guest Relation Manager - Jellyfish | HR Drone" description: "We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they…" canonical_url: "https://hrdrone.am/jobs/jellyfish/sFLvMn-guest-relation-manager" locale: en meta: author: Jellyfish "og:description": "We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they…" "og:image": "https://r.hrdrone.am/og/job-post?background=%2523FFFFFF&textColor=%2523000000&jobTitle=Guest%2520Relation%2520Manager&showFire=true&logoUrl=https%3A%2F%2Fr.hrdrone.am%2Fapi%2Fs3%2Fimages%2Fdfd327a0-fe45-11ee-b2a5-8ff749209c71.png&lang=en" "og:image:alt": "HR Drone - Job Matching Platform" "og:image:height": "630" "og:image:type": image/png "og:image:width": "1200" "og:title": "Guest Relation Manager - Jellyfish" "twitter:description": "We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they…" "twitter:image": "https://r.hrdrone.am/og/job-post?background=%2523FFFFFF&textColor=%2523000000&jobTitle=Guest%2520Relation%2520Manager&showFire=true&logoUrl=https%3A%2F%2Fr.hrdrone.am%2Fapi%2Fs3%2Fimages%2Fdfd327a0-fe45-11ee-b2a5-8ff749209c71.png&lang=en" "twitter:image:alt": "HR Drone - Job Matching Platform" "twitter:title": "Guest Relation Manager - Jellyfish" --- > Index of every page on this site: [llms.txt](https://hrdrone.am/llms.txt) **Closed**This role is no longer accepting applications [![Jellyfish company logo - Guest Relation Manager job offer](https://r.hrdrone.am/api/image/width=88,height=88,quality=80,format=webp/s3/images/dfd327a0-fe45-11ee-b2a5-8ff749209c71.png "Jellyfish - Guest Relation Manager")**Jellyfish**](https://hrdrone.am/jobs/jellyfish) # **Guest Relation Manager**
Location:
Yerevan
Employment type:
Full-time, Remote, Office-based, Hybrid
Level
Middle, Senior
English
Upper-intermediate
Posted:
May 15, 2024
1492 views
## **Job description** We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they have an exceptional guest experience. ## **Requirements** - We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they have an excepCoordinate and manage communication between guests and staff - Handle the arrival and departure of guests - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction - Assign tasks appropriately and implement control schedule daily - Appraise team’s performance and produce reports - Implement plans to improve customer satisfaction - Inform guests about updates of services ## **Responsibilities** - At least 2 year of working experience in the Hospitality Department - Excellent customer service skills - Great leadership skills - Knowledge of CRM systems - Knowledge of Armenian, English and Russian languages; - Excellent organizational and time-management skills ## **Skills & expertise** ### **Required skills** - **Multitasking** - **Support** ### **Specialty** - Customer Support Representative - Customer Service Manager ## **Know someone right for this role?** Share it and help the right person find their next job. [Share on Telegram](https://t.me/share/url?url=https%3A%2F%2Fhrdrone.am%2Fjobs%2Fjellyfish%2FsFLvMn-guest-relation-manager&text=Guest%20Relation%20Manager) [Share on WhatsApp](https://api.whatsapp.com/send?text=https%3A%2F%2Fhrdrone.am%2Fjobs%2Fjellyfish%2FsFLvMn-guest-relation-manager%20Guest%20Relation%20Manager) [Share on LinkedIn](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fhrdrone.am%2Fjobs%2Fjellyfish%2FsFLvMn-guest-relation-manager) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fhrdrone.am%2Fjobs%2Fjellyfish%2FsFLvMn-guest-relation-manager) [Share on X](https://x.com/intent/post?url=https%3A%2F%2Fhrdrone.am%2Fjobs%2Fjellyfish%2FsFLvMn-guest-relation-manager&text=Guest%20Relation%20Manager) [![Jellyfish logo](https://r.hrdrone.am/api/image/width=112,height=112,quality=80,format=webp/s3/images/dfd327a0-fe45-11ee-b2a5-8ff749209c71.png "Jellyfish")](https://hrdrone.am/jobs/jellyfish) ## **About Jellyfish** *Life at Jellyfish* - - - Ի՞նչ ենք մենք անում Ջելիֆիշը փոխում է մեր իրականության սպասարկման ստանդարտները, վերացնում արձակուրդներին՝ Հայաստանից դուրս մեկնելու անհրաժեշտությունը: Ջելիֆիշը երաժշտությամբ պատմում է մշակույթների մասին, մատուցում է աշխարհի համերը իր խոհանոցով ու պարզապես կիսվում է երջանկության իր բանաձևով:
Industry
**Entertainment**
Size
**51-200**
Location
**Yerevan**
[View open roles](https://hrdrone.am/jobs/jellyfish) [Company website](https://jellyfish.am) [Company Facebook page](https://facebook.com/jellyfishyerevan) ## **Jobs at Jellyfish** ### **No other open roles at Jellyfish right now** New roles land here the moment Jellyfish posts them. Set a job alert to be first to know, or browse everything hiring on HR Drone today. [**Browse all jobs**](https://hrdrone.am/) [Get new jobs on Telegram](https://t.me/hrdrone) ### **Closed jobs** ![Jellyfish](https://r.hrdrone.am/api/image/width=112,height=112,quality=80/s3/images/dfd327a0-fe45-11ee-b2a5-8ff749209c71.png "Jellyfish") #### [**Digital Marketing Specialist**, Closed](https://hrdrone.am/jobs/jellyfish/J1OaKe-digital-marketing-specialist) [**Jellyfish**](https://hrdrone.am/jobs/jellyfish)·Yerevan·Remote · HybridMiddleSenior **Closed** ```json {"@context":"https://schema.org","@graph":[{"@id":"https://hrdrone.am/#website","@type":"WebSite","description":"Find your next job opportunity at HR Drone - the ultimate job matching platform","inLanguage":"en-US","name":"HR Drone","url":"https://hrdrone.am/","publisher":{"@id":"https://hrdrone.am/#identity"},"workTranslation":{"@id":"https://hrdrone.am/hy#website"}},{"@id":"https://hrdrone.am/jobs/jellyfish/sFLvMn-guest-relation-manager#webpage","@type":"WebPage","description":"We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they…","name":"Guest Relation Manager - 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