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title: "Front Office Manager - Hayasa Hospitality Group | HR Drone"
description: "Hayasa Hospitality Group is expanding and, ahead of launching a new project, we are opening an exciting career opportunity. If you are ready to lead…"
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> Index of every page on this site: [llms.txt](https://hrdrone.am/llms.txt)
**Closed**This role is no longer accepting applications
[**Hayasa Hospitality Group**](https://hrdrone.am/jobs/hayasa-hospitality-group)
# **Front Office Manager**
- Location:
- Yerevan
- Employment type:
- Office-based, Full-time
- Level
- Senior, Lead, Executive
- English
- Upper-intermediate
- Posted:
- November 21, 2025
- 1643 views
## **Job description**
**Hayasa Hospitality Group** is expanding and, ahead of launching a new project, we are opening an exciting career opportunity.
If you are ready to lead, deliver exceptional service and become a key member of a growing hospitality brand, this role may be the next step in your career.
## **Requirements**
- Minimum 2 years of experience in Front Office (supervisory or managerial role).
- Fluency in Armenian and English/Russian.
- Strong leadership, problem-solving and organizational skills.
- Commercial awareness and sales-oriented mindset.
- High sense of responsibility, initiative and flexibility.
- Knowledge of Triosoft PMS is a plus․
## **Responsibilities**
- Oversee the entire Front Office operations while maintaining high service standards.
- Participate in the selection of front office personnel. Recruit, manage, train and develop the Front Office team.
- Plan work schedules, set departmental objectives, policies and procedures.
- Monitor guest satisfaction levels and ensure continuous improvement.
- Ensure VIP and regular guests receive personalized and attentive service.
- Maximize room occupancy and apply up-selling techniques to promote services.
- Maintain team discipline, appearance and service standards.
- Ensure effective communication and cooperation with all hotel departments.
- Conduct team meetings, prepare reports and maintain documentation.
- Ensure compliance with safety, fire and health regulations.
- Support other departments whenever necessary.
## **Skills & expertise**
### **Required skills**
- **Triosoft**
- **Language degree**
### **Preferred skills**
- **Trello**
- **Hospitality Management Degree**
### **Specialty**
- Front of House
- Receptionist
## **Benefits**
- Free tasty and healthy lunch
- Training & development opportunities
- Team Member Hotel Rates
- Paid Birthday- off
- Refer-a-friend Bonus
- Competitive base salary
## **Know someone right for this role?**
Share it and help the right person find their next job.
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[](https://hrdrone.am/jobs/hayasa-hospitality-group)
## **About Hayasa Hospitality Group**
*Life at Hayasa Hospitality Group*
-
-
Mission We provide top-quality accommodation and exceptional service, showcasing Armenia’s cultural heritage and natural beauty while exceeding our guests’ expectations.
- Industry
- **Recreation & Travel**
- Size
- **51-200**
- Location
- **Yerevan**
- Date established
- **2023**
[View open roles](https://hrdrone.am/jobs/hayasa-hospitality-group)
[Company website](https://hayasahotels.com) [Company Facebook page](https://facebook.com/hayasahotelyerevan) [Company LinkedIn page](https://linkedin.com/company/85893995/admin) [Company Instagram page](https://instagram.com/hayasahotelyerevan)
## **Jobs at Hayasa Hospitality Group**
### **No other open roles at Hayasa Hospitality Group right now**
New roles land here the moment Hayasa Hospitality Group posts them. Set a job alert to be first to know, or browse everything hiring on HR Drone today.
[**Browse all jobs**](https://hrdrone.am/) [Get new jobs on Telegram](https://t.me/hrdrone)
### **Closed jobs**
#### [**Front Office Agent (Night shift and Day shift)**, Closed](https://hrdrone.am/jobs/hayasa-hospitality-group/09RVW4-front-office-agent-night-shift-and-day-shift)
[**Hayasa Hospitality Group**](https://hrdrone.am/jobs/hayasa-hospitality-group)·Yerevan·Remote · HybridJuniorMiddle
**Closed**
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