---
title: "Front Desk Agent - Golden Palace Hotel Yerevan | HR Drone"
description: "Golden Palace Hotel Yerevan, the mark of luxury in the heart of Yerevan, is looking for a Junior or Middle Front Desk Agent. We welcome you to join…"
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> Index of every page on this site: [llms.txt](https://hrdrone.am/llms.txt)
**Closed**This role is no longer accepting applications
[**Golden Palace Hotel Yerevan**](https://hrdrone.am/jobs/golden-palace-hotel-yerevan)
# **Front Desk Agent**
- Location:
- Yerevan
- Employment type:
- Full-time, Remote, Office-based, Hybrid
- Level
- Junior, Middle
- English
- Upper-intermediate
- Posted:
- June 25, 2026
- 745 views
## **Job description**
Golden Palace Hotel Yerevan, the mark of luxury in the heart of Yerevan, is looking for a Junior or Middle Front Desk Agent. We welcome you to join our team in a full-time. Be the warm, professional first impression our guests cherish.
## **Requirements**
- Demonstrated experience in a Front Desk or Front of House role within the hospitality or tourism sector, suitable for Junior to Middle-level professionals.
- Proficiency in English at an Upper-Intermediate level or higher, with strong verbal and written communication skills for interacting with international guests.
- Preferred hands-on experience with Triosoft property management software to streamline check-ins, reservations, and billing processes.
- Ability to manage guest services efficiently while working Full-time, included night shifts.
- Strong organizational and multitasking skills to handle front desk operations, including guest inquiries, phone calls, and administrative tasks.
- A customer-centric mindset with a professional demeanor, committed to maintaining high service standards and resolving issues promptly.
## **Responsibilities**
- Greet and welcome guests upon arrival, ensuring a smooth and efficient check-in and check-out process aligned with hotel standards.
- Handle guest inquiries, requests, and complaints promptly and professionally, providing information about hotel services, local attractions, and amenities.
- Process payments, verify billing accuracy, and balance cash and credit transactions at the end of each shift.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready and guest needs are met in a timely manner.
- Maintain a tidy and organized front desk area, support administrative tasks, and uphold security procedures for guest data and room access.
## **Skills & expertise**
### **Required skills**
- **Responsibility**
### **Preferred skills**
- **Triosoft**
- **Resourcefulness**
### **Specialty**
- Front of House
## **Benefits**
- Team Building And Corporate Events
- Free Language Courses
- Free Meal(s)/Coupons
## **Know someone right for this role?**
Share it and help the right person find their next job.
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[](https://hrdrone.am/jobs/golden-palace-hotel-yerevan)
## **About Golden Palace Hotel Yerevan**
*Life at Golden Palace Hotel Yerevan*
The mark of luxury in the heart of Yerevan.
- Industry
- **Recreation & Travel**
- Size
- **11-50**
- Location
- **Yerevan**
[View open roles](https://hrdrone.am/jobs/golden-palace-hotel-yerevan)
## **Jobs at Golden Palace Hotel Yerevan**
### **No other open roles at Golden Palace Hotel Yerevan right now**
New roles land here the moment Golden Palace Hotel Yerevan posts them. Set a job alert to be first to know, or browse everything hiring on HR Drone today.
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