---
title: "Customer Care Specialist (Calls) - MAQOOR LLC | HR Drone"
description: "MAQOOR is seeking a motivated and customer-focused Call Center Specialist to join our growing team. This role is responsible for handling inbound and…"
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> Index of every page on this site: [llms.txt](https://hrdrone.am/llms.txt)
**Փակ է**Այս հաստիքն այլևս դիմումներ չի ընդունում
[**MAQOOR LLC**](https://hrdrone.am/hy/jobs/maqoor-llc)
# **Customer Care Specialist (Calls)**
- Գտնվելու վայրը:
- Yerevan
- Զբաղվածության տեսակը:
- Գրասենյակային, Ամբողջ դրույք
- Մակարդակ
- Միջին, Ավագ
- Անգլերեն
- Միջինից բարձր
- Հրապարակվել է:
- ապրիլ 8, 2026
- 2018 դիտում
## **Աշխատանքի նկարագրություն**
**MAQOOR is seeking a motivated and customer-focused Call Center Specialist to join our growing team. This role is responsible for handling inbound and outbound calls, providing accurate information about our services, and ensuring a high level of customer satisfaction.** The ideal candidate will serve as a key communication link between the company and its clients, helping to resolve inquiries, understand customer needs, and recommend appropriate solutions. By delivering professional, friendly, and efficient service, the Call Center Specialist will contribute directly to MAQOOR’s premium brand reputation and customer loyalty. This position offers an opportunity to grow within a dynamic service-oriented environment and play an important role in enhancing the overall customer experience.
## **Պահանջներ**
- Proven experience in customer service, call center, or client support roles is preferred.
- Excellent verbal communication skills and clear, confident speaking manner.
- Strong listening and problem-solving abilities.
- Ability to remain calm, polite, and professional in challenging situations.
- High level of responsibility, punctuality, and attention to detail.
- Basic computer skills and ability to work with CRM or internal systems.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Customer-oriented mindset with a strong focus on service quality.
- Fluency in Armenian i Russian and English is a must have.
- Willingness to learn company services, processes, and quality standards.
- Team-oriented attitude with the ability to work independently when needed.
## **Պարտականություններ**
- Handle incoming customer calls professionally, ensuring fast, polite, and solution-oriented communication.
- Provide clear guidance on services, pricing, order status, and delivery options.
- Manage customer inquiries, complaints, and special requests with care and efficiency.
- Proactively follow up with clients to confirm satisfaction and resolve pending issues.
- Support sales through service recommendations, upgrades, and seasonal offers when appropriate.
- Accurately record customer interactions and order details in the internal system.
- Coordinate with operations, delivery, and production teams to ensure smooth service execution.
- Monitor service quality and report recurring issues or improvement opportunities.
- Maintain confidentiality and professionalism in all customer communications.
- Contribute to continuous improvement of customer experience processes.
## **Հմտություններ և փորձառություն**
### **Պահանջվող հմտություններ**
- **Աջակցություն**
- **Ռուսերեն**
- **Ծառայություն**
- **Վաճառքի/սպասարկման փորձ**
### **Նախընտրելի հմտություններ**
- **Հաճախորդների հարցում**
### **Մասնագիտացում**
- Զանգերի կենտրոնի մասնագետ
- Հաճախորդների սպասարկում
- Հաճախորդների աջակցության մենեջեր
- Հաճախորդների աջակցության ներկայացուցիչ
## **Արտոնություններ**
- Annual Salary Review
- Team Building And Corporate Events
- Performance-based Bonuses
## **Ճանաչո՞ւմ եք մեկին, ով համապատասխանում է այս հաստիքին։**
Կիսվեք և օգնեք ճիշտ մարդուն գտնել իր հաջորդ աշխատանքը։
[Կիսվել Telegram-ում]() [Կիսվել WhatsApp-ում]() [Կիսվել LinkedIn-ում](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fhrdrone.am%2Fhy%2Fjobs%2Fmaqoor-llc%2FVaiWlX-customer-care-specialist-calls) [Կիսվել Facebook-ում](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fhrdrone.am%2Fhy%2Fjobs%2Fmaqoor-llc%2FVaiWlX-customer-care-specialist-calls) [Կիսվել X-ում]()
[](https://hrdrone.am/hy/jobs/maqoor-llc)
## **MAQOOR LLC-ի մասին**
*Կյանքը MAQOOR LLC-ում*
-
-
-
-
-
Our mission is to redefine dry cleaning standards in Armenia by offering premium fabric care services that combine expert craftsmanship, sustainability, and convenience. We aim to foster positive customer experiences while contributing to a cleaner environment
- Ոլորտ
- **Սպառողական ապրանքներ**
- Չափ
- **11-50**
- Գտնվելու վայրը
- **Yerevan**
- Հիմնադրման ամսաթիվ
- **2026**
[Դիտել բաց հաստիքները](https://hrdrone.am/hy/jobs/maqoor-llc)
[Company website](https://maqoor.com) [Company Facebook page](https://facebook.com/maqoor.yvn) [Company LinkedIn page](https://linkedin.com/company/maqoor) [Company Instagram page](https://instagram.com/maqoor.evn)
## **Աշխատանքներ MAQOOR LLC-ում**
### **MAQOOR LLC-ում այլ բաց հաստիքներ չկան**
Նոր հաստիքները կհայտնվեն այստեղ՝ հենց MAQOOR LLC-ը հրապարակի դրանք։ Ստացե՛ք ծանուցումներ՝ առաջինն իմանալու համար, կամ դիտե՛ք HR Drone-ի՝ այս պահին հասանելի բոլոր աշխատանքները։
[**Դիտել բոլոր աշխատանքները**](https://hrdrone.am/hy) [Նոր աշխատանքներ Telegram-ում](https://t.me/hrdrone)
### **Փակված աշխատանքներ**
#### [**Стажёр по реставрации замши и кожи**, Փակ է](https://hrdrone.am/hy/jobs/maqoor-llc/Kr2FyK-stazhyor-po-restavracii-zamshi-i-kozhi)
[**MAQOOR LLC**](https://hrdrone.am/hy/jobs/maqoor-llc)·Yerevan·Գրասենյակային · Ամբողջ դրույքՓորձնակ
**Փակ է**
#### [**Supply chain manager**, Փակ է](https://hrdrone.am/hy/jobs/maqoor-llc/sz5J4o-content-marketing-producer)
[**MAQOOR LLC**](https://hrdrone.am/hy/jobs/maqoor-llc)·Yerevan·Գրասենյակային · Ամբողջ դրույքՄիջինԱվագ
**Փակ է**
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